Incidents reported on status page for Cymatic Group https://statuspage.cymatic.group/ https://d1lppblt9t2x15.cloudfront.net/logos/b7cf5b24bae516889d720cfe8372fb5d.png https://statuspage.cymatic.group/ en https://statuspage.cymatic.group/incident/784072 Thu, 11 Dec 2025 00:08:20 -0000 https://statuspage.cymatic.group/incident/784072#24c850dac94f2b7fb62d50b7b04518f415d8f3d1847f00d1e2ffb110ffed75e8 [TWR] Timewave Radio - Main Site went down. https://statuspage.cymatic.group/incident/783286 Wed, 10 Dec 2025 23:15:00 -0000 https://statuspage.cymatic.group/incident/783286#44bd3c8c0becd6548cbe0893af2d877c51ba877dbba4a640d27669966dcdd6e0 I can confirm that our systems are now back up and running. Staff and Volunteers may notice some internal delays, but our main systems are all working correctly. Thank you for your patience. https://statuspage.cymatic.group/incident/783286 Wed, 10 Dec 2025 23:15:00 -0000 https://statuspage.cymatic.group/incident/783286#44bd3c8c0becd6548cbe0893af2d877c51ba877dbba4a640d27669966dcdd6e0 I can confirm that our systems are now back up and running. Staff and Volunteers may notice some internal delays, but our main systems are all working correctly. Thank you for your patience. https://statuspage.cymatic.group/incident/783286 Wed, 10 Dec 2025 23:15:00 -0000 https://statuspage.cymatic.group/incident/783286#44bd3c8c0becd6548cbe0893af2d877c51ba877dbba4a640d27669966dcdd6e0 I can confirm that our systems are now back up and running. Staff and Volunteers may notice some internal delays, but our main systems are all working correctly. Thank you for your patience. https://statuspage.cymatic.group/incident/783286 Wed, 10 Dec 2025 23:15:00 -0000 https://statuspage.cymatic.group/incident/783286#44bd3c8c0becd6548cbe0893af2d877c51ba877dbba4a640d27669966dcdd6e0 I can confirm that our systems are now back up and running. Staff and Volunteers may notice some internal delays, but our main systems are all working correctly. Thank you for your patience. https://statuspage.cymatic.group/incident/783286 Wed, 10 Dec 2025 23:15:00 -0000 https://statuspage.cymatic.group/incident/783286#44bd3c8c0becd6548cbe0893af2d877c51ba877dbba4a640d27669966dcdd6e0 I can confirm that our systems are now back up and running. Staff and Volunteers may notice some internal delays, but our main systems are all working correctly. Thank you for your patience. https://statuspage.cymatic.group/incident/783286 Wed, 10 Dec 2025 19:44:00 -0000 https://statuspage.cymatic.group/incident/783286#969097d8a8e1b7e465a87c3c31a6fe0ead6c1fea4cdcd24f4e4401e1fab88f6a I can confirm that our systems are back online and being monitored. Note to listeners, we are still uploading songs to our Azuracast; so please bear with us. https://statuspage.cymatic.group/incident/783286 Wed, 10 Dec 2025 19:44:00 -0000 https://statuspage.cymatic.group/incident/783286#969097d8a8e1b7e465a87c3c31a6fe0ead6c1fea4cdcd24f4e4401e1fab88f6a I can confirm that our systems are back online and being monitored. Note to listeners, we are still uploading songs to our Azuracast; so please bear with us. https://statuspage.cymatic.group/incident/783286 Wed, 10 Dec 2025 19:44:00 -0000 https://statuspage.cymatic.group/incident/783286#969097d8a8e1b7e465a87c3c31a6fe0ead6c1fea4cdcd24f4e4401e1fab88f6a I can confirm that our systems are back online and being monitored. Note to listeners, we are still uploading songs to our Azuracast; so please bear with us. https://statuspage.cymatic.group/incident/783286 Wed, 10 Dec 2025 19:44:00 -0000 https://statuspage.cymatic.group/incident/783286#969097d8a8e1b7e465a87c3c31a6fe0ead6c1fea4cdcd24f4e4401e1fab88f6a I can confirm that our systems are back online and being monitored. Note to listeners, we are still uploading songs to our Azuracast; so please bear with us. https://statuspage.cymatic.group/incident/783286 Wed, 10 Dec 2025 19:44:00 -0000 https://statuspage.cymatic.group/incident/783286#969097d8a8e1b7e465a87c3c31a6fe0ead6c1fea4cdcd24f4e4401e1fab88f6a I can confirm that our systems are back online and being monitored. Note to listeners, we are still uploading songs to our Azuracast; so please bear with us. https://statuspage.cymatic.group/incident/783286 Tue, 09 Dec 2025 23:45:00 -0000 https://statuspage.cymatic.group/incident/783286#3030618ed908bee3b1c1e53f87b94b753ed73d489491846d8d1ee64898ce80de We have deployed a temporary page to the www.timewave.uk domain with a link to this status page. This job may take a while. Next update due: 18:00 GMT (10/12/2025) https://statuspage.cymatic.group/incident/783286 Tue, 09 Dec 2025 23:45:00 -0000 https://statuspage.cymatic.group/incident/783286#3030618ed908bee3b1c1e53f87b94b753ed73d489491846d8d1ee64898ce80de We have deployed a temporary page to the www.timewave.uk domain with a link to this status page. This job may take a while. Next update due: 18:00 GMT (10/12/2025) https://statuspage.cymatic.group/incident/783286 Tue, 09 Dec 2025 23:45:00 -0000 https://statuspage.cymatic.group/incident/783286#3030618ed908bee3b1c1e53f87b94b753ed73d489491846d8d1ee64898ce80de We have deployed a temporary page to the www.timewave.uk domain with a link to this status page. This job may take a while. Next update due: 18:00 GMT (10/12/2025) https://statuspage.cymatic.group/incident/783286 Tue, 09 Dec 2025 23:36:00 -0000 https://statuspage.cymatic.group/incident/783286#a0955c2a43f079c55b8782b57a91ae3b114d4ca39cf59f23d00c6da99971eafa We have identified the Root Cause of this outage and are working on getting the systems back online. Please note, the time this takes is dependent on the availability of our teams and external 3rd parties. We are working on this. I can confirm that the proxy server is now back up and running. https://statuspage.cymatic.group/incident/783286 Tue, 09 Dec 2025 23:36:00 -0000 https://statuspage.cymatic.group/incident/783286#a0955c2a43f079c55b8782b57a91ae3b114d4ca39cf59f23d00c6da99971eafa We have identified the Root Cause of this outage and are working on getting the systems back online. Please note, the time this takes is dependent on the availability of our teams and external 3rd parties. We are working on this. I can confirm that the proxy server is now back up and running. https://statuspage.cymatic.group/incident/783286 Tue, 09 Dec 2025 23:36:00 -0000 https://statuspage.cymatic.group/incident/783286#a0955c2a43f079c55b8782b57a91ae3b114d4ca39cf59f23d00c6da99971eafa We have identified the Root Cause of this outage and are working on getting the systems back online. Please note, the time this takes is dependent on the availability of our teams and external 3rd parties. We are working on this. I can confirm that the proxy server is now back up and running. https://statuspage.cymatic.group/incident/783286 Tue, 09 Dec 2025 19:21:00 -0000 https://statuspage.cymatic.group/incident/783286#46f2090719f28fb81739ade9558042949d3de687059f3f9f4e6e8c0d41335765 Hi all, I hope everyone is well. It was brought to my attention yesterday (8/12/2025) at 15:00 that our main server (referred to internally as CG-SERV-0981) had gone offline. After further investigation with our suppliers it seems that the reason for this outage was corrupt hardware. As such, we have re-installed the server; but all data was lost. Luckily; our databases are not stored on our main server but an external cPanel instance. As such, all user and site data still exists. Unfortunately, our audio relay was also hosted on this server. Due to this outage, the audio relay has also been lost. Myself, our internal Networks Administrators and our suppliers are working together to get this issue sorted ASAP and to get us back up and running. Once I have more news, I will let you know. All the best, Liam Radford Chief Executive Cymatic Group https://statuspage.cymatic.group/incident/783286 Tue, 09 Dec 2025 19:21:00 -0000 https://statuspage.cymatic.group/incident/783286#46f2090719f28fb81739ade9558042949d3de687059f3f9f4e6e8c0d41335765 Hi all, I hope everyone is well. It was brought to my attention yesterday (8/12/2025) at 15:00 that our main server (referred to internally as CG-SERV-0981) had gone offline. After further investigation with our suppliers it seems that the reason for this outage was corrupt hardware. As such, we have re-installed the server; but all data was lost. Luckily; our databases are not stored on our main server but an external cPanel instance. As such, all user and site data still exists. Unfortunately, our audio relay was also hosted on this server. Due to this outage, the audio relay has also been lost. Myself, our internal Networks Administrators and our suppliers are working together to get this issue sorted ASAP and to get us back up and running. Once I have more news, I will let you know. All the best, Liam Radford Chief Executive Cymatic Group https://statuspage.cymatic.group/incident/783286 Tue, 09 Dec 2025 19:21:00 -0000 https://statuspage.cymatic.group/incident/783286#46f2090719f28fb81739ade9558042949d3de687059f3f9f4e6e8c0d41335765 Hi all, I hope everyone is well. It was brought to my attention yesterday (8/12/2025) at 15:00 that our main server (referred to internally as CG-SERV-0981) had gone offline. After further investigation with our suppliers it seems that the reason for this outage was corrupt hardware. As such, we have re-installed the server; but all data was lost. Luckily; our databases are not stored on our main server but an external cPanel instance. As such, all user and site data still exists. Unfortunately, our audio relay was also hosted on this server. Due to this outage, the audio relay has also been lost. Myself, our internal Networks Administrators and our suppliers are working together to get this issue sorted ASAP and to get us back up and running. Once I have more news, I will let you know. All the best, Liam Radford Chief Executive Cymatic Group https://statuspage.cymatic.group/incident/783286 Mon, 08 Dec 2025 15:00:00 -0000 https://statuspage.cymatic.group/incident/783286#a5af8658826168f3bf926a9c5dd0ccb426b53af8e3f4fadfb6dedc66fdb8fcfc [TWR] Timewave Radio - Main Site, [CG] Cymatic Group - Web Proxy, and [CG] Cymatic Group - Server #2 (CG-SRV-0981) went down. https://statuspage.cymatic.group/incident/783286 Mon, 08 Dec 2025 15:00:00 -0000 https://statuspage.cymatic.group/incident/783286#a5af8658826168f3bf926a9c5dd0ccb426b53af8e3f4fadfb6dedc66fdb8fcfc [TWR] Timewave Radio - Main Site, [CG] Cymatic Group - Web Proxy, and [CG] Cymatic Group - Server #2 (CG-SRV-0981) went down. https://statuspage.cymatic.group/incident/783286 Mon, 08 Dec 2025 15:00:00 -0000 https://statuspage.cymatic.group/incident/783286#a5af8658826168f3bf926a9c5dd0ccb426b53af8e3f4fadfb6dedc66fdb8fcfc [TWR] Timewave Radio - Main Site, [CG] Cymatic Group - Web Proxy, and [CG] Cymatic Group - Server #2 (CG-SRV-0981) went down.